eCommerce Business Analyst

Information Services
Employment Status
Requisition Number
Bon-Ton Stores Inc.
Milwaukee Corporate Headquarters

Job Description

As an eComm Business Analyst at The Bon-Ton Stores, Inc. you’re responsible for providing and analyzing accurate and timely merchandise information for eCommerce reporting to ensure that in-stock, inventory productivity and assortment productivity business goals are achieved.


On the Job You’ll:          


Manage Site Operations

  • Partner with other areas of eCommerce and Information Systems to ensure the website functions smoothly from start to finish.
  • Monitor site functionality and make adjustments to meet goals
  • Identify and track site and eCommerce operational issues that can be fixed through automation and technology and then partner with IS to make it happen
  • Define requirements and testing for enhancements
  • Fraud prevention

Partners with and supports all areas of eCommerce to ensure systems run sooth and we’re best equipped to hit the overall goals of the company

  • Support Digital Marketing, Merchandising Operations
  • Support Sterling Order Management system
  • Support Drop-Shop Operations, including contacting of vendors to handle drop-ship customer service issues
  • Drop-ship operational support of vendor onboarding and expense control.
  • Customer Service Operational support
  • Logistics and special promotions, including pre-selling operational support

Produce and analyze eCommerce reports on a timely basis for eCommerce and Senior Management


We'll Value Your:

  • Working knowledge of inventory, financial, merchandising and operating systems
  • Strong analytical skills with ability to recommend course of action based on analysis
  • Knowledge of retail environment and related business processes
  • Strong organization skills and flexibility when managing multiple priorities
  • Ability to communicate and negotiate with all levels of management


When you dedicate your time, effort and skills for The Bon-Ton Stores, we want to give back to you. Whether you are a full time, hourly associate, a salaried professional, or part time associate, our benefits package will help you create a balanced, well-rounded life. These benefits, after meeting eligibility requirements, include:

  • Associate Discount
  • Flexible work schedule, including summer early out schedule
  • Medical, Dental and Vision for full time associates, once eligible
  • Volunteer opportunities
  • Vacation and Sick pay for full and regular part-time associates, once eligible


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